Privacy Policy

Last updated: December 2025

Soham Enterprise (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, applications, and services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and company name
• Account and billing information
• Campaign data related to Bulk SMS, WhatsApp, Voice, RCS, and marketing services
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

• To provide and manage our digital marketing and software services
• To execute messaging and marketing campaigns as requested by you
• To communicate service updates, invoices, and support responses
• To improve platform performance and user experience
• To comply with legal and regulatory obligations

3. Messaging & Communication Consent

By using our services, you confirm that you have obtained proper consent from your end-users before sending messages through our platform. Soham Enterprise is not responsible for unauthorized or non-compliant campaigns executed by clients.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. Information may be shared only:

• With trusted third-party service providers (SMS gateways, hosting, analytics)
• When required by law, regulation, or legal process
• To protect our legal rights, systems, or users

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no online system can guarantee absolute security.

6. Data Retention

We retain personal and campaign data only for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies through your browser settings if desired.

8. Third-Party Platforms

Our services may integrate with third-party platforms such as Meta (Facebook, Instagram), Google, telecom operators, or messaging providers. Their data practices are governed by their respective privacy policies.

9. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. Requests will be handled in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Soham Enterprise
Email: info@sohamenterprise.in
Website: https://sohamenterprise.in